There were two checkout lines...
In Line 1 stood a couple with a half full basket, most of which had already been scanned. In Line 2 stood a single guy with an over-loaded cart. After a brief analysis of the situation, I bolted for Line 1.
I should have known better--I always choose the wrong line. It's a gift. And a curse. (To steal a line from one of my favorite detectives of all times--Adrian Monk.)
Not only did the Checker of Line 2 finish the loaded cart--he checked out THREE more people before the Checker in Line 1 finished with the half loaded cart in front of me!
The reason? The Checker in Line 1 had to call the Service Manager to his register three times--first, he rang up a single cucumber as 14. The SM was nearby on the floor so she was there pretty quick.
Next, on the next to last item, he hit the tender key when he was ringing up a couple of tomatoes. He (perhaps rightly) said it was in an awkward place--the tender key--not the tomatoes. We had to wait until the SM arrived from the office. I included myself in the "we," because, being ever so helpful, I had already unloaded the contents of my cart onto the conveyer belt.
The third time wasn't the Checkers fault. The customer waited until he paid for the cart of food before he decided he needed a tin of chewing tobacco. The SM was called a third time.
I had the distinct feeling the Cashier had been calling the SM multiple times before this customer--each time he realized he needed to call her again, he said,"She's gonna kill me."
I empathized with him. I've had those days when absolutely everything went wrong and everyone I came into contact with must have thought I was a royal screwup. They were wrong. I turned out alright. I'm sure, given time, a little encouragement, and a whole lot of patience, this kid will turn out okay as well.
Anyway, I haven't lost my touch--no matter which line I choose, it's almost always the one that breaks down. Especially if technology of any kind is involved. :~)
No comments:
Post a Comment