This post is part of
Think Kit by SmallBox.
January 23, 2016
prompt: “Of Note: What achievement –
from a person, a company, a nation – captures your attention? Who did something
admirable this year?”
Taking Notice
Who or What I Notice…
The Janitor who
comes in my office and dumps all the
wastebaskets—even my personal basket. The Manager
who takes the time to wipe off the menus between customers, when she could have
delegated the task to someone else. My Service
Advisor at the dealership, who always makes sure the Courtesy Van Driver comes in early when I have an appointment, to
ensure I still arrive on time at work. The
grocery store Cashier who asks if I
found everything, takes note of what I said I didn’t find, tells the manager,
and then the Manager calls me to
tell me they now carry the item. Wait Staff at multiple restaurants I frequent who remember I like DDP (Diet Dr Pepper) and
bring it to my table as I’m being seated—even when I haven’t been there in
months! (I tip really well, often dine alone, and homestead while I read and
linger over my meal—one, if not all, of those actions make me sort of
memorable.)
But I also notice the
people who do random acts of kindness—not
directed at me…
The Supervisor
who listens to her employees when they have a suggestion or complaint, takes it
further, gives credit where due, and looks after her employees. The Physician, Nurse, Social Worker, Aide,
Therapist, Dietitian, etc., who takes time to listen to the patient, involving them in their care decisions and
plans. The Shopper who straightens
merchandise that’s out of line, or picks up a piece of trash off the floor or
parking lot and tosses it in the trashcan. The Driver that allows others a chance to get into their lane in front
of them. The Hair Stylist that takes
time with an elderly customer to show her how to style her hair so the thinning
isn’t as obvious. The Teenager who
opens the door for a date, a harried mom with kids in tow, or just the next
person in line. The Child who listens to the war stories of a Veteran. The Teacher who spends countless personal
money and time making her classroom inviting or ensuring all her students have
access to the resources they need. The Neighbor
who calls to check on a shut-in.
What I do when I take
notice…
I tell someone.
Sometimes I tell the person, “I saw what you did.” Or “Nice job!” Or
simply, “Thank you.” Sometimes it involves telling their boss. Sometimes I
leave a larger tip. No matter how big or small the action I see, I try to acknowledge
what they did in some way. I try to let the person know they did a good job, or
performed a kind act, and that it was noticed—and appreciated.
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