Years ago, before this all began, no one told me that once a
month, I would become homicidal, experience mood swings, and develop intolerances/shortened
fuses—especially toward stupidity. But
here it is—the time of the month I dread:
New Resident Rotation.
Yes, today is the day I began to get to know my new
Residents, and they began to get to know me.
Two of the little darlin’s came to within a DDP of being sent to a fiery
place south of here today—and I don’t mean South America. In recognition of this, I have composed an Open Letter to my Residents.
Dear Residents~
Congratulations! You
have achieved much in your young lives. I am you Patient Care Coordinator (in
nonVA-land I am comparable to a Case Manager). I can make your month-long rotation through my
ward, one of intensely gratified learning, or it can become your living
nightmare. The choice is ultimately up to you.
I’d like to take this opportunity to explain to you why I
don’t call you by your first name as you
insist on introducing yourself, and to share three truths with you.
First, I call you Dr.
(insert your last name) as an outward
sign of my respect for you. Not because I am your “handmaiden” (I am not),
but because you have worked hard for that title and distinction. By refusing to call you Johnny-Bob or Sally-Anne, I am bestowing upon you the
honor and respect you deserve.
And now for the truths:
Truth #1: You have forgotten more about medicine and
the human body than I have learned. I would
take my hat off to you, if I wore one. That is an accomplishment. Well done.
Truth #2: Although you are a physician, your orders
will not always be blindly followed. Especially here at the VA—where, in
addition to your order, you may also be
required to have the agreement of a consulting service in order to obtain what
you feel your patient needs. Sorry, but even though some of you think your
title of physician is synonymous with God, it is not.
Truth #3
(and this is one you should seriously consider
heeding): I know VA policies and how
to accomplish what you want within VA-land. It’s not like nonVA-land. Change
here takes an act of Congress. Literally. Therefore, when I tell you what the
process is, don’t attempt to circumvent the process. Don’t argue with me about
the process. Don’t ask me four (4) times in a matter of minutes as if you
believe the process has changed. And especially don’t think you can wear me
down and I will relent and give in to your demand—if I relent and do it your
incorrect way, you will not succeed in obtaining the needed service or
evaluation for our patient (see above for the reason the process has not
changed in the last decade, let alone the last hour). Please, just follow the process as I have
outlined it for you. You will be
happier. Your patient will received the evaluation or service he qualifies for
and needs. And I will not have to resort to killing you and disposing of your
body. I’m running out of ideas. And DDPs
Sincerely,
Mary Lou